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PCC Module 10 Quiz
Anshul Mahajan
2023-12-01T02:49:34-07:00
PCC – Module 10 – Inbound & Outbound Calls Quiz
Name
Email
What style(s) of hearing aid would a provider most likely recommend based on the audiogram pictured below?
(Required)
CIC
BTE
RIC
IIC
What style(s) of hearing aid would a provider most likely recommend based on the audiogram pictured below?
(Required)
Select Multiple Answers.
CIC
BTE
RIC
IIC
ITC
ITE
What style(s) of hearing aid would a provider most likely recommend based on the audiogram pictured below?
(Required)
Select Multiple Answers.
CIC
BTE
RIC
IIC
ITC
ITE
Select All
A patient with 5-year-old ITCs recently lost a significant amount of weight and no complains that her hearing aids are constantly screeching. What can you do?
(Required)
Insert SAVs in the vents to reduce the vent diameter
Build up the shell using UV material
Tell the patient to purchase new aids for a better fit
Explain that there is nothing that can be done
Both A and B are possible solutions
A patient with RICs fit with custom power molds complains that he feels like he’s in a tin can. What could you do to improve his experience?
(Required)
Fit lower powered stock receivers in the RICs
Suggest trying a pair of CICs
Remove any wax in the vent
Trench the vent to allow more air flow
Both C and D are possible solutions
A patient with normal low frequencies and a sloping loss to severe in the highs says that she wants CICs like her friend at church. As a PCC, what might you say to her about this?
(Required)
We can fit you with any style of hearing aid you like
With your loss, it’s likely to create barrel effect
You may want to discuss that with our provider
We have a lot of patients that use CICs. You’ll love them.
Both B and C are likely
A new prospect calls about setting an appointment for a diagnostic evaluation. During the call he asks about styles and prices, how can you use your knowledge of audiology to address these questions?
(Required)
The type of hearing aid and the cost depends on the results of the hearing test
Do you know what kind of hearing loss you have and how severe the loss is?
We offer all styles of hearing aids at a range of prices, depending upon your loss and your budget. The first step is to come in for a free hearing evaluation.
After your hearing test, which is free of charge, the provider will discuss her recommendations. Without the results of the hearing test, I would only be guessing. Can you come in tomorrow morning?
All of the above are reasonable responses.
Feedback is reduced or eliminated by
(Required)
Reducing the sound that can travel from the receiver to the microphone
Creating more occlusion, thereby isolating sound produced by the receiver from the microphone
Increasing the vent diameter
Creating a trench vent
A and B are correct
Barrel effect is reduced or eliminated by
(Required)
Reducing the vent diameter with an SAV
Changing from an open dome to an occluded dome
Changing from an occluded dome to an open dome
Increasing the vent diameter
Both C and D are correct
A hearing device that occludes the ear canal is indicated when low frequency loss is 40db or greater
(Required)
True
False
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