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PCC Module 3 Quiz
Anshul Mahajan
2023-10-09T05:37:35-07:00
PCC – Module 3 – Inbound & Outbound Calls Quiz
Name
Email
Which of the following is not usually a part of a patient’s physical (paper) file?
(Required)
Intake and HIPAA forms
Diagnostic test results (audiogram, etc.)
Outcome notes entered directly into the practice management software
Signed purchase agreement
Which of the following non-patient documents is not typically needed in a clinic?
(Required)
A professional reference sheet with manufacturers’ contact information
Copies of the provider’s state license
Required business license(s)
Copy of the provider’s college transcript
What documents does a new patient typically fill out or provide at the beginning of their first visit
(Required)
Intake
HIPAA
Insurance information and an optional statement of patient responsibility
All of the above
What information would not be included on a typical intake form?
(Required)
Name and address
Phone number
Patient’s description of the type and severity of hearing loss
Information about the patient’s hearing history
What is the potential penalty for each HIPAA violation?
(Required)
A warning, if it’s the first violation
$25,000 per occurrence
$1,000 per occurrence
Loss of the provider’s state license
A purchase agreement requires which of the following?
(Required)
Patient information (name, address, phone number)
Clinic information
Detailed information about the products and services being provided
Signatures of the provider and the patient
Specific disclosure items required by the state
All of these are required
What is a form 1500?
(Required)
A standard audiogram
The best way to gather relevant patient intake information
A standard form used in filing an insurance claim
A mandatory disclosure attached to all consumer finance agreements
When sending a hearing aid to a manufacturer for repair, which of the following is not essential
(Required)
Payment for the repair
Serial number and detailed description of the reason for the repair
Shipment tracking information when the device is shipped
Computer-generated or hand-written repair form
Which of the following are true about best practices regarding visit notes or outcome notes?
(Required)
Can be maintained in the paper file, or the practice management software, or both
Are not required for routine clean and check appointments
Should include details of the appointment, work performed and details of the next follow up visit
A and C are true
Practice management software typically includes which of these features?
(Required)
Patient database
Appointment scheduling
Various reporting functions, including sales activity and patient lists
All of the above
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