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PCC Module 6 Quiz
Anshul Mahajan
2023-10-30T06:40:36-07:00
PCC – Module 6 – Inbound & Outbound Calls Quiz
Name
Email
Credentialing can be defined as
(Required)
Graduating from the Hearing Aid Academy
Obtaining a state license to dispense hearing aids
Getting certified as a in-network provider
Demonstrating practical communication skills
Credentialing typically refers to certification with which of these kinds of organizations?
(Required)
State boards
Referral networks and health insurance carriers
The International Hearing Society
Your employer
The process of credentialing can be characterized as
(Required)
A simple application process
Unnecessary
Absolutely essential to conduct business
Usually time-consuming with potential benefits for dispensing clinics
Which is the following is not a potential benefit of credentialing?
(Required)
Increasing average selling prices in a dispensing clinic
Growing a clinic’s patient database
Augmenting revenue through dispensing fees, or benefit payments
Making more productive use of excess capacity
Which of the following is not a risk of credentialing with referral networks?
(Required)
Shrinking your patient database
Time-intensive and labor-intense process can be costly
Heavy concentration of referral networks can reduce time available for direct patients
Delayed cash flow and receivables collections issues
Which of the following is not something that a credentialing organization looks for when considering a dispensing clinic for credentialing?
(Required)
Appropriate professional licensure
A long history of disciplinary issues with its providers
Ability to provide desired services
A good partner
Which of the following is not a typical format for the credentialing application process?
(Required)
Traditional forms (paper/PDF)
Online (utilizing a web portal)
Use of a third-party to conduct the credentialing process
An in-person provider interview and site visit
How frequently do referral networks typically require re-credentialing or attestation
(Required)
Every five years
Annually
Quarterly
Either B or C, depending on the network
Credentialing is always worth the investment of time because network membership will always generate significant incremental revenues for your clinic.
(Required)
True
False
As a patient care coordinator, your involvement with credentialing will be minimal since credentialing primarily involves the company and the providers.
(Required)
True
False
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